Shipping Policy:

All orders are processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation email. The exception to this are items labeled as PREORDER, which will not be shipped until they are completed and ready to ship as detailed in the item description.

You will receive another notification when your order has shipped, with your tracking number if the order includes a print.

Exceptions due to circumstances outside my control such as high number of orders or postal delays may delay processing or shipping, but every effort will be made to complete orders in a timely manner. If such delays occur, you will be contacted via the email you provided at checkout.

I offer first class shipping from USPS, which will arrive in 1-5 days from shipping date.
-Shipping for prints is a flat rate of $8
-Shipping for stickers-only is a flat rate of $1 and is NOT TRACKED.

International shipping is currently unavailable.

Return Policy:

Because of the unique nature of handmade art, all sales are final UNLESS damage occurs while shipping.

For damaged artwork, I offer a replacement or refund within 30 days of purchase.

To initiate a replacement or refund, please email sarahluannart AT gmail DOT com and include the following information:
-Your name
-The title of the item (from website description)
-The date of purchase
-The purchase price (please include a screenshot or photo of the receipt if applicable)
-Please include a photo of the damage, including pictures of the tube/envelope it came in
-Indicate whether you would prefer a REPLACEMENT or a REFUND

There is no need to return damaged artwork.

Your refund or replacement will be processed within 5 business days (excluding weekends and holidays) of when this information has been received.

Please email sarahluannart AT gmail DOT com with any questions or concerns.